Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. These terms and conditions (Service-User terms) apply on the usage of our portal www.gurujitravel.com ,smart phone guruji travels, booking cabs Application (the Application) as well as to all information, recommendations and/or services provided to you on or through the portal, the Application or through the Customer Care (The CC) through a national phone number – +91-0 9716221106, 09212419391. The term 'YOU' refers to the user of our services through Website, the Application and the CC. The terms and conditions mentioned in this contract along with the Privacy Policy constitute the entire contract between the User(s) and guruji travels with respect to access to and use of the website / application and the Services offered by guruji travels, superseding any prior written or oral contracts in relation to the same subject matter herein. The service Guruji Travels offers a technology platform on portal, Call center and Mobile Application Guruji travel available on Android platform.

Guruji travels Technology platform is an enabling platform for a consumer to connect with a third party, independent valid permit holder drivers or vehicle operators known as The Transport Service Provider hereinafter referred as TSP. Once TSP accepts a request, customer is notified with the details of TSP through sms or Mobile application. Guruji travels shall do all the reasonable efforts to connect you with a TSP & the services are subject to the availability of TSPs in or around your location at the moment of your request or services required for transportation services. By using this website and/or Mobile Application or user of the service through The CC you hereby acknowledges that (guruji travels) are not a transport services provider. It is up to the TSP to offer transportation services, which may be requested through the use of the Website, Application or CC. Guruji travels only acts an intermediary between you and the TSP. The user has to note that TSP is your service provider and therefore it is subjected to the contract between YOU and the TSP. Guruji travels will never be a party to such contract. Guruji travels operate full-day, Point to Point, Airport Transfers, intercity and Out station, Bus booking requests.

USER(S) ELIGIBILITY

User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by Guruji travels. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services. Guruji travels advise its users that while accessing the web site/ the application, they must follow/abide by the related laws. Guruji travels are not responsible for the possible consequences caused by your behavior during use of web site/application. Guruji travels at all the times reserves the right to deny service.

USER ACCOUNTS, OFFERS AND PROMOTIONS

Guruji travels collects general user data including name, email ID, contact details etc. to facilitate services.

It is assumed that all information collected from the user is Correct & Accurate. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users. User accounts bearing contact number and email IDs are created and owned by guruji travels. Any promotional discounts, offers and reward points in the form of guruji travels Money accumulated can be revoked without prior notice in the event of suspicious account activity or mollified intention of the user. In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. Guruji travels reserve the full discretion to suspend a user's account, the above event and does not have the liability to share any account information whatsoever.

USAGE CONDITIONS

You are advised to provide accurate information to Guruji travels. Guruji travels can verify the information that you have provided and choose to refuse the service or use of the Application / the Website without providing reasons. By using the Application or Website you agree to:

By using the Application or Website you agree to:

In addition to other reasons mentioned under the Termination clause below, Guruji travels reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.

GENERAL CUSTOMER BEHAVIOUR WHILE USING TRANSPORT SERVICE THROUGH TRANSPORT SERVICE PROVIDER

Guruji travels expect good behavior from their customer/user while using the TSP services.

Guruji travels encourage its entire customer to take care of their items. In case of any lost while using the services of guruji travels, company will try to locate and find out the item but guruji travels are not responsible for any damage or loss while using guruji travels services. All the calls made to the Company's CC are recorded by the Company for quality and training purposes.

The customer shall ensure that he/she will not indulge in any of the following activities while in a Cab like asking driver to overload the space of the cab luggage or break the traffic rules.

REPRESENTATION, WARRANTIES, INDEMNIFICATION AND LIMITATION OF LIABILITY

Without prejudice to the above, the Company makes no representation or warranties that:

Guruji travels will not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of Cab service offered by TSP or due to the failure of TSP to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above mentioned systems.

Guruji travels will not be liable for any damages of any kind arising from the use of the Service offered by the TSP including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Guruji travels will take all reasonable measures to ensure that TSP should fulfill his duty properly but there may be exceptions and if any passenger misses the train or flight or bus, guruji travels will not be held liable for any such compensation. The customer is advised to make the booking taking care of Time gap & alternate arrangement in case the cab has not reached due to any reason.

The Company shall not be liable for any conduct of the drivers of the Cabs. Guruji travels encourage you to notify any complaints that you may have against the driver of any Cab that you may have hired using the guruji travels platform.

All the vehicles registered with guruji travels platform are continuously tracked using GPS for security reasons only. It is expressly made clear to you hereby that the Company does not own any Cabs nor does it directly or indirectly employ any drivers for the Cabs. Guruji travels disclaim any and all liability in respect of the drivers and the Cabs alike.

AMENDMENT TO TERMS OF CONTRACT

The Guruji travels will be entitled to add, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Company's website at www.gurujitravel.com or the Application on the date that Company may indicate that such addition, variation or amendment is to come into effect.

INTELLECTUAL PROPERTY RIGHTS

Guruji travels are the sole owner or lawful licensee of all the rights to the web site, Application and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws. All rights not otherwise claimed under this contract or by www.gurujitravel.com, are hereby reserved. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.

Guruji travels reserve the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website.

TRADEMARK

All related icons and logos are registered trademarks or trademarks or service marks of guruji travels in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.